SP
Stefanie P

1 reviews | Active since Sept 2024

19 Sept 2024, 05:38

Nightmare...

Worst institution to study with. I have had numerous issues. Student support of no assistance. I have now been advised to submit proof of these issues/queries. There are so many, still have queries from 2023. So instead of focusing on my studies I now have to gather evidence to submit for them to investigate. Issues related to last minute notifications of tests, not taking to account that many people studying full time also have full time jobs. Assignments - errors on portal when having to submit assignments, due to these submission-errors, you miss deadlines and then have to pay R750 per assignment even though proof of these errors where immediately shared with student support. Shared an error like this with student support on the 25th of May24, to date no reponse. Regent Outlook - receiving emails shared with students two months after sent, emails containing information and exercises related to upcoming tests. Emails were received after I wrote my tests. At this rate I do not know who to contact, when you call you get transferred to so many different people and the attitude when trying to explain your query when you eventually rearch the correct person is very unprofessional.

0
Replies (1)
Regent Business School
Regent Business School's reply20 Sept 2024, 09:04
Official
Dear Stefanie

Thank you for raising your concerns with us
We are currently looking into the matter and will contact you shortly

Regards
Student Services