KM
Kayla M
1 reviews | Active since Mar 2017
23 Jun 2021, 09:48
Misleading Information
Your website and prospectus is so misleading. If certain courses are only available in certain areas it needs to be made clear on ALL your platforms. You CANNOT have people following your full application process just to be told that the course they have selected is not available in the their city. HOW does this even happen?? With most things being done online these days you still aren’t able to provide a course in a specific area. Furthermore, WHY IS THIS INFORMATION NOT DISPLAYED ON THE WEBSITE AND THE PROSPECTUS!!?? Nowhere in the admission requirements does it state that a person needs to reside in a certain city! Utter bull****.
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Replies (5)
Regent Business School's replyOfficial
23 Jun 2021, 12:54Hi Kayla. Thank you for your feedback. Our apologies for any miscommunication. Can you provide more details so that I can escalate this matter to our Student Support management. What programme did you apply for and with which learning centre have you enrolled through?
Regent Business School's reply23 Jun 2021, 12:54
Official
Hi Kayla. Thank you for your feedback. Our apologies for any miscommunication. Can you provide more details so that I can escalate this matter to our Student Support management. What programme did you apply for and with which learning centre have you enrolled through?
KM
Kayla M's updateReviewer Update
23 Jun 2021, 13:16Good morning.
I was interested in the Bcom Accounting course. I messaged an agent via the online chat platform. I queried with regards to exemption, as I was previously enrolled at a different institution. I also confirmed the course that I was interested in and nothing was said about it only being available to students in Durban. Only after receiving the initial email, and stating that I was based in Cape Town, was I notified that the course is only available for students in Durban.
Shouldn’t this be something that is made clear from the beginning? I mean, as soon as I confirmed the course that I was interested in, why was I not told immediately that the course is only available for Durban students?
I was interested in the Bcom Accounting course. I messaged an agent via the online chat platform. I queried with regards to exemption, as I was previously enrolled at a different institution. I also confirmed the course that I was interested in and nothing was said about it only being available to students in Durban. Only after receiving the initial email, and stating that I was based in Cape Town, was I notified that the course is only available for students in Durban.
Shouldn’t this be something that is made clear from the beginning? I mean, as soon as I confirmed the course that I was interested in, why was I not told immediately that the course is only available for Durban students?
KM
Kayla M's update23 Jun 2021, 13:16
Reviewer Update
Good morning.
I was interested in the Bcom Accounting course. I messaged an agent via the online chat platform. I queried with regards to exemption, as I was previously enrolled at a different institution. I also confirmed the course that I was interested in and nothing was said about it only being available to students in Durban. Only after receiving the initial email, and stating that I was based in Cape Town, was I notified that the course is only available for students in Durban.
Shouldn’t this be something that is made clear from the beginning? I mean, as soon as I confirmed the course that I was interested in, why was I not told immediately that the course is only available for Durban students?
I was interested in the Bcom Accounting course. I messaged an agent via the online chat platform. I queried with regards to exemption, as I was previously enrolled at a different institution. I also confirmed the course that I was interested in and nothing was said about it only being available to students in Durban. Only after receiving the initial email, and stating that I was based in Cape Town, was I notified that the course is only available for students in Durban.
Shouldn’t this be something that is made clear from the beginning? I mean, as soon as I confirmed the course that I was interested in, why was I not told immediately that the course is only available for Durban students?
KM
Kayla M's updateReviewer Update
23 Jun 2021, 13:17And the only response I got was that I should do a different course. Really??
KM
Kayla M's update23 Jun 2021, 13:17
Reviewer Update
And the only response I got was that I should do a different course. Really??
Regent Business School's replyOfficial
23 Jun 2021, 14:07Hi Kayla. Thank you for sharing further details to help us assist you further. Your query has been escalated and member of the management team will contact you shortly.
Regent Business School's reply23 Jun 2021, 14:07
Official
Hi Kayla. Thank you for sharing further details to help us assist you further. Your query has been escalated and member of the management team will contact you shortly.
KM
Kayla M's updateReviewer Update
04 Jul 2021, 18:51Still waiting on a member of the management team to contact me. So you guys are really just useless and misleading.
KM
Kayla M's update04 Jul 2021, 18:51
Reviewer Update
Still waiting on a member of the management team to contact me. So you guys are really just useless and misleading.