1 reviews | Active since Jul 2017

05 Sept 2019, 20:12

EXCELLENT CUSTOMER SERVICE

Good Day I have recently started studying again , and ive registered with regent business school , after visiting many of the alternative options , merely for the fact that i found the person who i dealt with , student advisor , Goodman extremely helpful and pleasant . Goodman took his time in ensuring that i registered for what suited my career advancement . This gentleman is a true ambassador for the company .

Moving forward

a week or two ago i was faced with some queries , regarding my credits for my current course and i had the extreme pleasure of dealing with a student support consultant , by the name of Kelly Augustine . I have had the experience of dealing with a few , really limited number of people , regarding queries or even customer complaints , but my experience with this individual blew my mind . Not only was Kelly understanding , helpful in getting my issues resolved promptly on the timeline that she indicated , but this fine ambassador for Regent Business school , also did regular follow ups to ensure that my query was sorted out and that i was happy . Her service is exemplary , and i would like to place on record her OUTSTANDING service. In today's times were its truly really very hard to get any customer service , Kelly came out like a shining star which really blew my mind

Well done to Regent Business School and to Kelly Augustine

Regards Vino Govender ***

0
Replies (1)
Regent Business School
Regent Business School's reply06 Sept 2019, 10:06
Official
Hi Vino G

Thank you for this great feedback. We will ensure that both Kelly and Wiseman are recognised for their outstanding service. REGENT BUSINESS SCHOOL wishes you well for your studies ahead.