Exam Results Not Released

I am very very frustrated as I write this! I had paid up my fees in FULL end of February 2019, and now my June exam results have not been released it has been the WHOLE week I have been calling the Durban offices but to no luck. I keep getting told to wait for 24 - 48 hours but still now its 5pm on a Friday no results even when I have sent Proof of Payment! The consultants have been so rude and not being helpful, instead they hang up on me. As it is the 5 July i have called and begged almost 5 times for my results but no luck! I am so disappointed in the service that I received from Regent.