Dissatisfied

My experience with Regent so far has been terrible. Ive received documents with a username and password to log into my email.

The password does not work, when I called student support, they advised my date of birth does not correspond with my ID document. My student advisor Monde Cain stays on sick. When he is available he makes empty promises. I am highly frustrated, because my bursary has been fully paid for and if this is mission impossible, Im worried how deregistering and receiving a refund would go.