MD
Mrs D

1 reviews | Active since Jun 2018

06 Jun 2019, 15:23

Dissapointed

I am soooo disappointed at their service, especially the stuff in Durban ( Student Support) they usually cut calls off or not even answer at all. i am a first year student and im having such a horrible time! firstly from our assignment not being marked but find themselves on the portal, the delay on answering Logged Queries ( mine took 3 weeks to be precise ) IM SO DEEPLY HURT BUY THE SERVICE and poor stuff management from Regent. :(

0
Replies (3)
Regent Business School
Regent Business School's reply06 Jun 2019, 15:30
Official
Hi Prudence. We sincerely apologise for any poor service you have experienced. This has been escalated for further feedback. Thank you.
Regent Business School
Regent Business School's reply06 Jun 2019, 15:37
Official
Hi. We are currently experiencing technical issues with our phone lines. Please urgently email your student information to *** and you will be assisted further. Thank you.
Regent Business School
Regent Business School's reply07 Jun 2019, 11:14
Official
Hi Prudence. Please note we have not received an email with your student information as yet so that we can assist you further. Alternatively you can email me directly at ***. We would like to resolve your query as soon as possible. Thank you.