Complaint about Poor Attitude Displayed by Ntombifuthi Zikhali from the Accounts Team.

Ntombifuthi Zikhali's behavior has been consistently unpleasant and lacks professionalism when dealing with students. Her demeanor is characterized by rudeness and impatience, which is particularly distressing for students who are already grappling with financial challenges. When reaching out to the institute for assistance during times of financial crisis, encountering a disrespectful individual like Ntombifuthi Zikhali is disheartening. Her approach seems to convey an unwelcoming message that implies either making immediate payment or receiving no support whatsoever. This attitude further exacerbates the stress that students are already experiencing and diminishes the positive perception of the institute's commitment to its students' well-being.