BEYOND FRUSTRATED!

I am beyond FRUSTRATED!! How can one student experience so many issues in such a short space of time, from not getting results on time to getting wrong results, the list goes on. Now I can't register my son for the academic year because the college has mixed up names on their system, they now have me (the mother and account payer), as the student. This started last year and when I queried I was told it had been resolved but clearly not. I have sent several e-mails, called the college several times but no-one responds, clearly they don't care. I wonder if they would ignore overdue accounts the same way. Out of desperation I have even cc'd directors like Nadeem Cassim in my e-mails but still no-one cares. CAN SOMEONE HELP!!!!