CH
Calvin H

1 reviews | Active since Jun 2015

23 Apr 2024, 23:03

Assignment Submission dates incorrect on portal

Dear Regent business school. I paid to do part of my Y1 modules over. After payment I was told I have 6months to complete my course. Upon signing into my portal I noticed 2 of my modules was still on 2023 for resubmission. After numerous attempts. I was finally told to check my resubmission dates was due the 23 April, 29 April and 06 May 2024. When trying to submit on the 23 April on my portal. There was a notice stating my submission was due on the 20th April. For two of my assignments. I cannot believe after paying so much money, that my assignments will now be failed. Because of a failure from Regent business school not notifying students of possible changes. What now.

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Replies (3)
Regent Business School
Regent Business School's reply29 Apr 2024, 08:58
Official

We apologise for the confusion regarding your assignment submission dates and the issues you've experienced on your portal. We're addressing this immediately. A team member will contact you to address this situation. Thank you for your patience.
CH
Calvin H's update02 May 2024, 13:22
Reviewer Update
To Regent business school,

I received a response today from your staff, and with much appreciation I would just like to say thank you for attending to my concerns and queries. Everything was explained properly this time around. And my concerns and queries were resolved in a proper manner. Once again thank you.
Regent Business School
Regent Business School's reply03 May 2024, 11:23
Official
 Thank you for taking the time to share your positive experience. We're glad to hear that your concerns and queries were addressed effectively. Your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.