The shoes, online store and service from Reebok were great. Delivery is...meh.

After going shoe hunting and coming to the realisation that I couldn't get the colour or my shoe size from a physical sports store, I ordered two Reebok Nanos for my husband and I from the Reebok online store on the 26th of February. Fortunately, they had the colours I wanted. One week later, they had not delivered my shoes. I felt anxious as I had not received any communications and found that the negative reviews online were inundated. My calls were bouncing when I tried to call Reebok. I was able to get in contact with Claudia Brukman via email on the 9th of March. I'm grateful to Claudia, for helping track my waybill number and further assistance. We had discovered that Dawn Wing had my parcel and only serviced my area on specific days. The issue was escalated and Dawn Wing had finally called me to let me know when my package would be delivered. Dawn Wing delivered my package on the 15th of March and waited for me to fit on my shoes before leaving. The shoes fitted well and don't have to broken in. I've had them for a month for training indoors. They tend to garner many compliments. They're the best training shoes I've had so far. Thanks Reebok.