Pathetic service

Reebok your service is bad and your timelines are ridiculous. I've placed a request for a refund June 26 and to date it hasn't been processed. Your courier company Dawn Wing is also slow. They collected the item June 29 with track number *** but only put the info on their system July 01. Then there are no updates or any form of communication unless i reach out,which also your response is slow or never comes. I'm putting you on hello peter!!