Reddata are *******. Ref: RD-***1-2

If I could give them minus 5 stars I would! In December last year I received a telemarketing call advertising a data contract with Reddata. I gave them all my details, this was on Friday 8 December. The next day I changed my mind, I contacted them the following week to cancel and on Tuesday 12 December they 'cancelled' my order. I received cancellation confirmation from Reddata AND Hotspotter (whoever they are). The Hotspotter email stated 'Kindly note there is a 20 day cancellation period, thereafter you will not be billed for our service.' Lies. All lies! On 27 January 2018 my account was debited with R79. I called Reddata and they said I had no account with them... They will sort out the problem. End Feb my account gets debited again.. I call them. It is a problem with the back office. No you can't speak to a manager. No you can't speak to the back office. We are sorting out the problem. We are aware of the problem and many clients are experiencing the same issue. Now. End March I am debited twice by them. Enough is enough, I have sought legal advise and I am in the process of reporting them to the National Consumer Commission. End of rant.