Rednapkin debit order

Rednapkin is deducting money from my account and I don’t have any agreement with them . I have been calling them almost every day to stop debiting my account and refund my money back to my bank account. Fortunately today I got to speak to this nice , well mannered lady by the name of Slindile Ngwenya . She advised me to contact the refund department unlike other agents who were rude and didn’t care Slindile Ngwenya was a great help she knows how to speak to customers , thank