SP
Samantha P

1 reviews | Active since Nov 2012

17 Jun 2025, 10:16

Respect of Privacy Violated and Lack of Transparency

I keep receiving unsolicited calls and WhatsApp messages from someone named Paloma Tait. I suspect that KW Clockwork and RealNet are working together, despite appearing to be separate entities. From my experience, they are acting dishonestly.

I have opted out of unsolicited marketing calls and messages, yet this company continues to obtain my property details and my contact numbers from the deeds office. I have never used them before. One of Paloma’s messages even included an instruction to type "STOP" to opt out, which I did—yet she continued to contact me.

Out of frustration, I called the Dealer Principal at KW Clockwork, since the number Paloma used to contact me was associated with that agency. However, the Dealer Principal denied that Paloma worked there and claimed she was with RealNet instead. When I asked how someone not affiliated with KW Clockwork could be using their office number, she was evasive. After I provided the contact number used by Paloma, the Dealer Principal (Diane) admitted that it does, in fact, belong to them.

Following this, I contacted Paloma again. She told me her Dealer Principal had just reached out to her—which aligns with Diane having contacted her after our conversation, further confirming their connection. Paloma has also **** about this being her first time contacting me. I have WhatsApp evidence proving otherwise, including a message she responded to earlier today, clearly referencing a specific property of mine from her previous whatsapp messages.

These repeated contacts, the misinformation, and their tactics show a lack of transparency and respect for my privacy.

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Replies (1)
RealNet Properties
RealNet Properties's reply17 Jun 2025, 10:37
Official
 
Dear Samatha,  
 
Thank you for bringing this matter to our attention. 

 We regret that your experience did not meet expectations and will respond to you directly. The matter is receiving further investigation. 
 
Kind regards,
 RealNet Holdings