1 reviews | Active since Mar 2018
Realnet Real estate agency misleads clients on their rental properties
They rented me a place without telling me that the owner has not zoned the house to a rental property with the municipality. They also **** about every unit having its own geyser which operates on electricity only to find out that there is only one geyser operating on gas. They charged me a deposit for a gate remote only to find out when I moved in that the gate motor doesn't work. I terminated the contract and they promised to pay my deposit back within 7 days,it has now been 2 weeks. When I enquired I was told they can't process payments because they are moving offices so clients must bear with them.
Dear MJ Maahamaite
We acknowledge receipt of your complaint dated 15 March 2018, with regret.
Kindly note that all RealNet Franchises are owned and operated independently. It is, however, our best endeavour to ensure exceptional service and uphold our industry’s code of conduct when any Franchisee, Estate Agent or staff member associated with RealNet interact with clients.
We shall respond further in private, in an attempt to resolve this matter amicably.
Yours sincerely
The RealNet Team
Dear MJ Maahamaite
We acknowledge receipt of your complaint dated 15 March 2018, with regret.
Kindly note that all RealNet Franchises are owned and operated independently. It is, however, our best endeavour to ensure exceptional service and uphold our industry’s code of conduct when any Franchisee, Estate Agent or staff member associated with RealNet interact with clients.
We shall respond further in private, in an attempt to resolve this matter amicably.
Yours sincerely
The RealNet Team