JV
Johan V

1 reviews | Active since Jun 2018

15 Jun 2018, 09:04

RealNet Moreleta park not paying back deposit

Still waiting for Realnet Moreleta Park to refund deposit paid after moving out 15 days ago.

Exit inspection was done without us being present. Estate agents not responding to our emails.

Their contract states that deposit plus interest will be refunded within 7 days. Today is day 15.

Will never use or suggest family or friends to use RealNet Moreleta Park.

0
Replies (1)
RealNet Properties
RealNet Properties's reply18 Jun 2018, 11:56
Official

Dear Johan Viljoen

Thank you for bringing this matter to our attention.

It’s our best endeavour to ensure exceptional service and uphold our industry’s code of conduct when any Franchisee, Estate Agent or staff member associated with RealNet interact with clients.

We regret the unpleasant experience you have encountered with a RealNet professional and assure you of our best service and attention going forward.

We shall respond further in private.

Best wishes

The RealNet Team