1 reviews | Active since Mar 2009
Bad Service from RealNet-Centurion Core Properties
<p>We signed a lease agreement and moved into a house on 1 April 2017 and we only had bad service from RealNet-Centurion Core Properties (Jennifer and Stephen King). They promised various fixes and outstanding issues with very bad turnaround times and correspondence to us. They also invoiced us for services (electricity, water etc.) for the month BEFORE we moved in. We highlighted this issue and they still insisted that we must pay. The electricity and water meter reading date is 30 March 2017 and our lease agreement is only from 1 April 2017.</p>
Dear Tommy
We acknowledge receipt of your complaint dated 06 June 2017, with regret.
Kindly note that all RealNet Franchises are owned and operated independently. It is, however, our best endeavour to ensure exceptional service and uphold our industry’s code of conduct when any Franchisee, Estate Agent or staff member associated with RealNet interact with clients.
We shall respond further in private, in an attempt to resolve this matter amicably.
Yours sincerely
The RealNet Team
Dear Tommy
We acknowledge receipt of your complaint dated 06 June 2017, with regret.
Kindly note that all RealNet Franchises are owned and operated independently. It is, however, our best endeavour to ensure exceptional service and uphold our industry’s code of conduct when any Franchisee, Estate Agent or staff member associated with RealNet interact with clients.
We shall respond further in private, in an attempt to resolve this matter amicably.
Yours sincerely
The RealNet Team