Oct '25 - Sep '26
Frequently Asked Questions About Real assist
How is Real assist rated on Hellopeter?
Hellopeter has tracked Real assist across 4 reviews. Real assist hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Real assist? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2011
Worst customer service from one of their managers
I wish it was possible to give a 0 rating or even less. There is a guy called Rob who came from there to my house. He is clueless that guy and extremely rude!!!! I otherwise had an ok experience with Real Assist (although they came 5 times to fix a 1 day job) until the day this Rob character came. I will never recommend this company to anyone until that Rob fella is dealt with or removed!!
1 reviews | Active since Feb 2011
Worst customer service from one of their managers
I wish it was possible to give a 0 rating or even less. There is a guy called Rob who came from there to my house. He is clueless that guy and extremely rude!!!! I otherwise had an ok experience with Real Assist (although they came 5 times to fix a 1 day job) until the day this Rob character came. I will never recommend this company to anyone until that Rob fella is dealt with or removed!!
1 reviews | Active since Aug 2024
Real Assist – Team Andrew
I recently had a burst geyser and logged a claim with Real Assist. From the moment the claim was submitted, Real Assist called me within five minutes to arrange an inspection and made the very next day available to resolve the issue. Incredible response time. I was assigned Team Andrew, and I cannot speak highly enough of them. They arrived on time, were extremely polite, and conducted the inspection with great care. What stood out most was their innovation—they explored creative solutions for the replacement, carefully considering space constraints and neatness. From the moment I met them, they had great energy. They were respectful of both me and my home, and within a short time, I felt completely comfortable leaving them alone in my home. They did a fantastic, neat, and professional job in excellent time. Overall, a great experience from start to finish. Highly recommend Real Assist and especially Team Andrew.
1 reviews | Active since Aug 2024
Real Assist – Team Andrew
I recently had a burst geyser and logged a claim with Real Assist. From the moment the claim was submitted, Real Assist called me within five minutes to arrange an inspection and made the very next day available to resolve the issue. Incredible response time. I was assigned Team Andrew, and I cannot speak highly enough of them. They arrived on time, were extremely polite, and conducted the inspection with great care. What stood out most was their innovation—they explored creative solutions for the replacement, carefully considering space constraints and neatness. From the moment I met them, they had great energy. They were respectful of both me and my home, and within a short time, I felt completely comfortable leaving them alone in my home. They did a fantastic, neat, and professional job in excellent time. Overall, a great experience from start to finish. Highly recommend Real Assist and especially Team Andrew.