Poor manangement/ref 03/01/15g203

good day<br> <br> i am not happy with the reavaya service that was provided to me by the callcentre manager or team leader i understand that they are on strike however they need to also make alternatives for us to be able to withdraw our moneys and opt for other means of transport as some of us loaded on the 20th already and the strike took place on the 02 of Feb in actual fact we wont have money to opt for other transport means <br> <br> called the callcentre as a concern passenger wanting to knw feedback of the strike and spoke to Thalitha Thabane who was friendly enough to assist me however the mananger was able to confirm that they cant make means for us to withdraw the money but when i requested to speak to her she was busy to attend to me or take my call and that is offcourse Bongeka Shezi <br> <br> at the station we never get good service expecially Thokoza Park and Auckland Park we dont get any update or rather informed on whats gonna happen <br> <br> I would appreciate if this would be taken up to the seniour of reavaya and deal with those lazy manangers or station consultant who are lazy to do what they get paid for if this doesnt come to an end Reavaya will lose its costomers dew to few Agents