insufficient number of Buses, general bad service

The number of buses servicing the F10 (Pimville Route) aren't sufficient for the chaos that happens daily at the Lakeview Station, how can there be only two buses running for in access of 200 to 300 people at \regulated\" intervals, I also want to know why all stations have the schedule screen off since last ywear around November. How are e supposed to to plan our commute? Not only that, but the smart card service is offline more times than it actually works, this makes no sense, another thing the staff at the Thokozz Park station are very rude, the whole of them, when one asks about loading the smart card when the network is apparently offline, they offer no alternatives, and they are forever out of stock when it comes to the single and return cash tickets, so what are we supposed to do?? Customer training has to be implemented at Thokoza, Lakeview, Joubert Park, Westgate and Carlton Centre stations. "