BAD SERVICE AND ***** BY STAFF MEMBER

On the 14th of September i took a bus in the morning like i usually do , then transferred to a C4 bus. As i was getting off the tapping out system wasn't working. Then on the 15th the next morning took a bus from my area then to Thokoza Park the initial bus that i got which was a C2 also the tapping system wasn't working so the driver dropped me off right at the station.(Mind you i don't use the bus in the evenings). So i kindly asked this woman she's a bit old and short wears glasess and i asked her to please tap out for me so i can tap in , she then questioned me in a rude way on why u didn't tap out so i explained the she loudly said to me that why are all of us not coming back with buses (insinuating that i am lying). So i asked myself why is it her business how i travel to and back from home. She then tapped out for me then she tapped in then out AGAIN ,so basically she made an extra trip for what i don't know that's *****, now my card this morning said warning low balance. I mean in these tough times we budget so no an extra trip was wasted unnecessarily. I AM LIVID & DISGUSTED AT THE SERVICE