Unauthorised Monthly Service Charges - RCS/Edgards

I wish to share my frustration about RCS who manages the Edgars Retail Group. The lack of service we obtain from RCS is extremely poor, as in the customers does not amount to much.

Please note your annual service fee increase is applicable from April & service fees are payable on all debit and credit balances. This is the notification that is placed in the monthly letter that they charge annual service fees, whether debit or credit balances. This is clearly a ******* as Edgars never operated in this manner.

My account will be closed as RCS as I will report this institution to the Ombudsman, until this matter is settled.