CV
Camille Vallen-Naidoo

1 reviews | Active since Oct 2024

29 Oct 2024, 08:40

RCS/Edgars are ******* of note with no conscience

A very surprising sms was received claiming an increase on my policies. What policies you may ask? Apparently when my account was opened (telephonically), I has signed myself up for 3 policies. How would I not know this? Because I never received any documentation or comunication regarding this!

The email that was attached to my account was not even my email! The only reason I even received my smses telling me how much to pay was because I had to add in my cell number when changing to the new card. Initially had thought that perhaps I changed my number but clearly, the incorrect number probably belonged to the person that added those policies on.

So I kindly requested the policies to be cancelled and the premiums to be paid back. And the response? Its been too long- I had 30 days from the time the policy was activated. And as such, no refunds are due.

How can I cancel something I never knew about???? And, the email address that everything was sent to was not mine, never was mine and was emailed in 2022.

RCS is claiming they have nothing to do with it because it all happened before they took over. They are now passing the buck to Hollard to lets see.

Absolute ******* from RCS. In times like this, they enjoy ripping their customers off. Be warned.

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