Edgars deceatful ways

Shew 2 good reviews and 40 bad ones. Well here is another 1 star and if I could put no stars I would! I have been a loyal customer of Edgars for the past 30 years and in all the time that it was "Edgars" I never had a problem. Since RCS has taken over it is a disaster! For the first time, in several recent years, because of terrible service from them after the change, I went to edgars on 26 October with my granddaughter who wanted to buy something with her birthday money. She chose a skirt for R149.99. When I went to pay I asked, if I put it on the account, when would it need to be settled? I was told by end November. I received my statement on 9 Nov with an interest charge of R1.28 pluss a service fee for R28.!!!!!!!! When I querried it I was told that if there is any amount owing on the account at the time of them sending statements that there will be a service fee ... WHAT SERVICE!!! I told them I wanted to close my account as even if I had paid on my credit card I would receive up to 30 days interest free! They told me they could not close the account until a "settlement" amount had been calculated and I had to pay R 181.64 for a R149.99 item purchased less than 30 days previous! Pluss to add insult to injury, my account has sat with a credit balance for the past 4 years! Talk about a *****ed, ********* business. I broke my card up in front of them and have spoken to everyone I have come in contact with since then of what they can expect if they deal with Edgars. Whatsmore I am not stopping here they will regret the day they did this to me and it would seem to many, many others.