1 reviews | Active since Oct 2022
Bad attitute by RCS leading to me closing my account...unnecessary bullish attitude
I have a 6 months interest free account with Edgars. I have had this account close to 31 years. I will be closing this account at the nd of the month. This has been the fist time I have short paid my account. I was not aware I had shortpaid. As soon as I was made aware of this I rectified tnis. Granted it was 9 days late but thats when I checked my emails as I was away on holiday. Since then I have been bul**** by their call centre saying that they were going to charge me for the call they had made to me on my account. They did not bother to hear that patment was made. As a long standing client I th8nknthis is jot the way to treat customers. Sorry Edgars, you have lost me as a client.
I have also.tried calling since then, to RCS and Edgards. Fist the network was conjested, makes me wonder how many other customers are being harrased and cant find a solution, and second the calls were dropped.
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