1 reviews | Active since Sept 2013
Yum Yum ****roach Peanut Butter Experience
Hi RCL Foods A week ago I came to the bottom of my Yum Yum Extra Smooth 800g Peanut butter jar, I was shocked at what I saw, what looked like tiny sticks, but when lifting it with my knife I actually saw that it was ****roach legs, about 3 of them. I was speechless, I immediately called the number on the jar, and laid a complaint. The operator said HO would call me back, which was done. You then offered me R150 off my next purchase. Are you kidding me! What must I do with a R150 off my next purchase. R150 tells me that I should get over it, and we do not take responsibility but you know what, just to keep this consumer quiet, here is R150 off your next purchase of ****roach peanut butter. I do not accept a R150 off my next purchase, I see myself as a loyal Yum Yum customer, and believe I deserve more than a mere R150 off my next purchase. Please get back to me on this matter. Many thanks Bruce
Dear Bruce
As per discussions, this matter has now been resolved.
Please do not hesitate if we can be of further assistance.
RCL Grocery Team.
Dear Bruce
As per discussions, this matter has now been resolved.
Please do not hesitate if we can be of further assistance.
RCL Grocery Team.
