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1 reviews | Active since Dec 2013

06 Jun 2016, 14:14

Rotten/contaminated chicken livers

<p>On the 10th of May 2016 my mom bought chicken livers from Meat World in Springs Gauteng. On May 22nd she wanted to cook it for us and it was then that she discoverd a green something(can not utter it here) on the livers. i still have pictures of it. i have sent an email to *** on the 24th of May 2016. the agent said that she will send us a voucher of R80 for the livers that was öff. i still havent received the voucher and i tried phoning today to follow up and i have send an email and still they are not responding. their switchboard operators are extremely rude and very unhelpful. as far as i am concerned i will never support rainbow chicken in buying their products ever again. sort them out please</p>

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Replies (1)
RCL Foods Grocery
RCL Foods Grocery's reply29 Jun 2017, 12:06
Official

Post resolution of technical issues on the site - we notice complaint for our system Business Unit Chicken. Customer care tried to contact you but was not successful.

Records confirm you were contacted initially and complaint was resolved and vouchers posted to address confirmed. Please do not hesitate to contact our Customer Care Team on ***