Restrictive Practise and bad customer care

We write this as customers who have been given a bad customer service. We have tried to open an account since the beginning of this month. We have never been contacted by any of the relevant people that the Admin Grocery Manager had alluded to. We had sent an email to the Sales Manager and he has never acknowledged nor responded to us.<br> We feel really disappointed by this treatment and feel racially discriminated against and is restrictive. We feel that we are being denied our right to participate in the economy. We have alluded to the fact we are an SMME and a 100% black woman entity. All that we want is a respectable treatment with good customer care and be able to trade freely.<br> <br> The Competition Act no 89of 1998 and subsequent amendments refers: Please kindly note well in the ACT:<br> <br> o PART A- Restrictive Practices and <br> o PART B -Abuse of a Dominant Position. <br> <br> We had sent an email of our disappointment to them today but had not had any feedback.