Th
Tyone heathfield-eliott
1 reviews | Active since Jul 2015
11 Jul 2015, 13:36
Ouma Rusks terrible
We buy ouma musli rusks on a regular basis maybe 2 boxes a week.<br> We have noticed a funny taste in them recently so we called the customer care as the particular box was foul in taste.<br> we spoke to a lady who apologized and took all the details from the box and said someone would contact us it is now 3 weeks and no one has bothered to follow up we are deeply disappointed and will never support foodcorp again...<br> It is sad to have this happen and cannot believe that the company has no interest in rectifying the problem!!!!<br> <br> This is Just SAD SAD SAD!!!!
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RCL Foods Grocery's replyOfficial
13 Jul 2015, 10:20Hello TWHeathfield,
We refer to the above complaint.
Kindly note that your complaint was forwarded to our Production Team and we are awaiting feedback.
Vouchers were posted to you on 3 July 2015 to replace the product purchased.
kindest regards
Customer Services
We refer to the above complaint.
Kindly note that your complaint was forwarded to our Production Team and we are awaiting feedback.
Vouchers were posted to you on 3 July 2015 to replace the product purchased.
kindest regards
Customer Services
RCL Foods Grocery's reply13 Jul 2015, 10:20
Official
Hello TWHeathfield,
We refer to the above complaint.
Kindly note that your complaint was forwarded to our Production Team and we are awaiting feedback.
Vouchers were posted to you on 3 July 2015 to replace the product purchased.
kindest regards
Customer Services
We refer to the above complaint.
Kindly note that your complaint was forwarded to our Production Team and we are awaiting feedback.
Vouchers were posted to you on 3 July 2015 to replace the product purchased.
kindest regards
Customer Services