CK
Charmaine K
1 reviews | Active since Oct 2010
11 Sept 2021, 06:20
NO CHEESE IN CHICKEN VIENNAS
I bought 2 kg Rainbow Simply Chicken Cheese Viennas and lodge a complain a week ago on their website and still no one contacts me. There is absolute no cheese in these viennas and we pay so much for them. I am highly dissapointed as my kids love this brand and then there is no cheese in the viennas. Best of all is this is not the first time this happens.
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RCL Foods Grocery's replyOfficial
13 Sept 2021, 10:58Dear Charmaine
Kindly note that we will forward this to our team to investigate why your complaint did not register on the website. You may also call the telephone number on the packaging. One of the agents will take down all your detail and send it to the relevant team for assistance. We sincerely apologise for any inconvenience caused by this.
Regards
RCL Customer Care
Kindly note that we will forward this to our team to investigate why your complaint did not register on the website. You may also call the telephone number on the packaging. One of the agents will take down all your detail and send it to the relevant team for assistance. We sincerely apologise for any inconvenience caused by this.
Regards
RCL Customer Care
RCL Foods Grocery's reply13 Sept 2021, 10:58
Official
Dear Charmaine
Kindly note that we will forward this to our team to investigate why your complaint did not register on the website. You may also call the telephone number on the packaging. One of the agents will take down all your detail and send it to the relevant team for assistance. We sincerely apologise for any inconvenience caused by this.
Regards
RCL Customer Care
Kindly note that we will forward this to our team to investigate why your complaint did not register on the website. You may also call the telephone number on the packaging. One of the agents will take down all your detail and send it to the relevant team for assistance. We sincerely apologise for any inconvenience caused by this.
Regards
RCL Customer Care