KE
Khalid E

1 reviews | Active since Feb 2012

10 Feb 2021, 14:56

DUDE!!! IM SEEING DOUBLE .... OK not actually ...

Was very disappointed when i purchased RCLFoods YUM YUM Double Crunch Peanut butter only to find it had much less Crunch than the normal Version. Disappointed enough to let RCL foods know that, although a Minor issue as Peanut Butter is Peanut butter (LOL), there was little to know peanuts in it. My response to RCLFoods was just a notice for them to basically honour what they advertising. i expected no compensation for it at call cause, come on, its just peanut butter. lol. Still enjoyed every bit of it.

Got 2 calls from RCL foods which i missed due to back to back meetings on my end then got an email from them advising they tried to call me and sent me A WI-Code to replace it which i honestly did not expect.

I must say after sales service was top notch, I sent them that notice yesterday and they already made contact in matter of hours

im impressed. Keep it up RCL foods

0
Replies (2)
RCL Foods Grocery
RCL Foods Grocery's reply10 Feb 2021, 15:23
Official
Good day


We would like to thank you for your feedback.  Please note that we will make sure it is forwarded to the team.

RCL Group Customer Care
KE
Khalid E's update10 Feb 2021, 15:34
Reviewer Update


Ramona Katzke to be more specific. A true Asset to your brand.

Take Care