WS
Willem S
1 reviews | Active since Jul 2011
10 Aug 2022, 14:23
Can't "Dip my Ouma" because it is in pieces!
I reported a problem with Ouma rusks where 20% or more of the contents consist of broken pieces. It however seems RCL Foods are not interested in responding to my complaint.
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Replies (3)0
Replies (3)WS
Willem S's updateReviewer Update
11 Aug 2022, 10:54As expected: NO REACTION!
WS
Willem S's update11 Aug 2022, 10:54
Reviewer Update
As expected: NO REACTION!
WS
Willem S's updateReviewer Update
11 Aug 2022, 11:31I had a call from RCL. They offered to replace the product, which I really appreciate.
WS
Willem S's update11 Aug 2022, 11:31
Reviewer Update
I had a call from RCL. They offered to replace the product, which I really appreciate.
RCL Foods Grocery's replyOfficial
12 Jan 2023, 14:39Dear Willem
Herewith just a follow up if you were able to get through to the RCL Customer Care team regarding your Ouma Rusks complaint.
RCL Customer Care
Herewith just a follow up if you were able to get through to the RCL Customer Care team regarding your Ouma Rusks complaint.
RCL Customer Care
RCL Foods Grocery's reply12 Jan 2023, 14:39
Official
Dear Willem
Herewith just a follow up if you were able to get through to the RCL Customer Care team regarding your Ouma Rusks complaint.
RCL Customer Care
Herewith just a follow up if you were able to get through to the RCL Customer Care team regarding your Ouma Rusks complaint.
RCL Customer Care