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Bronwin B

1 reviews | Active since Aug 2009

09 Oct 2018, 16:34

Bobtail 2in1 pellets bag FAULTY

Good day, I was not going to post this on hellopeter to complain in this way but your email address could not be found **********

I recently began purchasing Bobtail 2in1 after receiving a sample, besides the fact that the dog loves the food, I know it comes with a zip-seal.

I then opened the bag .. struggling in the process only to notice that there was a production fault.

It was so disappointing as one of the biggest reasons I buy this specific dog food, because it uses a zip seal and stays fresh when sealed.

Now I'm sitting with a bag of food that I cannot close and had to once again revert using a container, which I was trying to avoid. Don't think Ill be purchasing another bag of Bobtail anytime soon.

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Replies (1)
RCL Foods Grocery
RCL Foods Grocery's reply10 Oct 2018, 07:43
Official

Dear Bronwin

We refer to your complaint regarding the Bobtail 2 in 1 dry pet food.

Kindly note that a representative from RCL Grocery will contact you soon to assist.

Regards

RCL Grocery Team