Bad service off food

GOOD AFTERNOON HELLO PETER

I HOPE FOR MATTER TO BE RESOLVED I PURCHASED 2 BAGS OF 8KG BOBTAIL DOG FOOD. BOTH BAGS WAS OF MY DOGS ALSO CONSUMED IT SO I HAD TO DISCARD AN THEY ARE NOT WELL. I REPORTED THIS TO BOBTAIL I SPOKE TO ANDVAGENT BY THE NAME OF TINUS TOOK THE ENTIRE WEEK TO ASSIST HE DOESN'T RESPOND FOR EMAILS HE IS A **** I HAVE EVERYTHING ON MAIL. HE ADVISED ME YESTERDAY WICODES WILL BE SENT TODAY HE TELLS ME THEY REPLACING 1 BAG I WANT BOTH MY BAGS TO BE REPLACED OTHER WISE I WILL BE TAKING ACTION FOR BOBTAIL TO PAY FOR ALL MY DOGS VET BILLS. ON HELLO PETER THETRE IS SO MUCH OF COMPLAINTS REGARDING THE DOG FOOD AND PEOPLE ARE BEING REPLACED. THIS GUYS NEEDS TO BE TRAINED AGAIN OTHER WISE I WILL GET MY ATTORNEY TO DRAW UP DOCUMENTS TO THE COMPANY.I I WILL BE AWAITING YOR FERD BACK MANAGEMENT.