RCI RIPPING US OFF

RCI refuses to give refund on payment made for holiday which I had to cancel due to the Covid 19 Pandemic. They insist that I should make a new booking for later in the year even with all the Uncer*****y that our country is going through at this difficult stage. I had to pay R2000 to secure the booking with a 5-day cooling off period for a holiday which was supposed to be at the end of March 2020, and this was interrupted by Covid 19. What they don’t want to understand is the fact that it was not my choice to cancel the holiday but our government which put a Lockdown on the Country, just as other Countries did to protect their citizens. All RCI cares about is making money and looking after their own interest. We don’t even know if we will have jobs over the next few months. Many people have been impacted by income loss due to Covid 19 and the R2000 which they are forcing you lose since you must make another booking within 3 months. Who in their right minds living on a budget can afford to make any holiday plans now and afford to lose R2000.00? One would think that this company would put their customers first to secure future business with these clients when things go back to a very uncertain NORMAL again. These are the type of oversees companies we should not support as they do not give a DAMN about South African Citizens.......All they care about is their Provit, Provit, Provit.........