RCI don't deliver for what you think you paid for

I've been an RCI member for a number of years and the only reason I continued with my membership was because I had timeshare which I could not always use. RCI has not been the best solution as we very seldom got the holiday we wanted and had to SETTLE for anything in order not to lose our points. I have never used the rental or bonus weeks as I've always had sufficient points. We terminated our timeshare and no longer have anything to bank, but I am still a member until end 2015 with close to a 1000 points to my disposal. I received a comms from RCI re. bonus holidays and went in to see what was available. I tried to book a bonus weekend, a system error stopped me stating that I need to bank this year or next year's week before I can book the bonus weekend (even though I have sufficient points available). When I called RCI the agent told me (in a very condecending tone) \why don't you just use your points?"Not the point"