Outstanding service from Margot Wood – Turned a frustrating situation around!

I want to give a massive shoutout and a 5-star review to Margot Wood at RCI. I was having a really frustrating issue trying to renew a canceled holiday through the Holiday Protection plan. It was turning into a head-splitting process, and I was honestly on the verge of leaving a very negative review for RCI as a whole. Then Margot stepped in. She went completely above and beyond to advocate for me, resolve the issue, and ensure my holiday was taken care of. Her professionalism, patience, and absolute dedication to finding a solution turned what could have been a terrible experience into an amazingly positive one. RCI is incredibly lucky to have someone like Margot on their team. Thank you, Margot, for going out of your way to help me—you truly made all the difference!