Feeling **********!!!

<p>I am very disappointed in the service received from RCI with my most recent request. I responded to the service feedback questionnaire and received no feedback.<br />I requested a week in June which fell into a peak week however I have more than enough points booked to cover this so I don't see why it should be a problem. Your company is a "bank" trading points and not an internal group that exchanges weeks for weeks. I have paid my levies...I still have to pay transfer fees on my booking so what is the problem? Especially when there were 6 units available at the time of my enquiry.</p> <p>I find that everytime I want to use Rci there is an issue and can only ever get the left over ******* that nobody else wants.</p> <p> It is not good enough that you tell me the weeks banked weren't peak weeks when there is sufficient points on the trading system to do the exchange.</p>