1 reviews | Active since May 2017

24 May 2017, 10:31

Worst customer service/ problem solving s****s ever.

<p>On two occassions I conatcted Darlington Chinembiri from Sandton Rentals.</p> <p>Ist couldn't move in due to no water supply to the unit when I contacted him about the matter he advised he will conatct the landlord, 2 weeks of waiting I let me him know i'm still waiting for the issue to be fixed all he did was forward me the landlords number and tell me he has nothing to do with the maintance of the property he only deals with finding tentants. I fix the issue out of my own pocket and let him know i'm disapppointed in customer services and his lack of accountablity.</p> <p> </p> <p>2ndly, I have a problem with purchasing electricty, I get no help from the landlord as a last resort I contatct the same agent for help. He let me know he will get in touch with the landlord.</p> <p>Two days later without electricty, i send him a mail asking for a response he, again advised he has nothing to do with the maintance of the property he only deals with finding tentants. </p> <p> </p> <p>As uselsess as they get I tell you!</p> <p>I would like to know would i can forward our email corresponses, he needs some customer services training and Rawsons need to instill a sense of accountablity in its reps, they do hold your name after all.</p> <p> </p> <p> </p>

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