aY
antoinette Y
1 reviews | Active since Mar 2013
21 Aug 2015, 10:01
unfair billing
Why is it that estate agents always find a way to not pay back your deposit!!<br> I recently vacated a property after renting for 2 years as owner wanted to sell.On leaving Rawson told me the grass would have to be \remedied"as my two dogs had damaged it in a FEW areas. The grass was never good to start off with and the photos they showed me as \""evidence\"" were taken in the middle of summer It is now the middle of winter and all the grass is dead unless there is a sprinkler system Rawson replaced almost the ENTIRE garden at my expense"
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Rawson Properties's replyOfficial
24 Aug 2015, 11:49Hello TONITEACUP,
Dear Antoinette
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Antoinette
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Rawson Properties's reply24 Aug 2015, 11:49
Official
Hello TONITEACUP,
Dear Antoinette
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Antoinette
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team