1 reviews | Active since Mar 2014
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In December 2014 we signed a 12 month lease for 12 Farra Road, Edenglen. We paid a full deposit and rental and moved in 29 December 2014. At the end of February 2015 my husband lost his job and we were down to 1 salary. On 17 March we gave the Landlords and Rawson written notice of cancellation of our lease as we could ill afford R13 000 a month on a single salary with 4 children. Our notice given was for 30 April 2015 - 6 weeks, the contract states 1 month required for notice. A tenant was found for occupation 14 May 2015 - we paid full rental up until this date. Throughout our notice period we enquired as to the penalty fees we would be charged for cancelling. Our contract stated 3 months rental (if tenants not found) or a fee of R1500.00. Our deposit refund statement now states a penalty of R 8 666.67 for commission to Rawson for 8 months! Rawson received R13 000 commission in December for placing us and an additional R13 000 for the new tenants in May! Our contract did not mention commission fees!! And double commission in 4 months is ****************! We requested the DP's details and have received nothing from the agent. We refuse to be ****** unfairly and want this resolved.
Dear Lee-Anne
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Lee-Anne
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
