MR
Morgan R

1 reviews | Active since Nov 2015

07 Jul 2016, 19:21

Terrible service

<p>Saw a property that i was interested in located in Glenmore tried to contact the agent listed for this property for over a month via email, and phone calls but i could not reach him nor did he return any of my calls. Only when i sent an email via the Rawson online contact form he then contacts me and advises me that the property was sold. I am extremely disappointed and in future will never do business with your company.</p>

0
Replies (3)
Rawson Properties
Rawson Properties's reply08 Jul 2016, 06:00
Official

Dear Morgan

Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.

Regards

The Rawson Property Group Management Team

MR
Morgan R's update23 Nov 2016, 21:47
Reviewer Update

No response as usual

Rawson Properties
Rawson Properties's reply24 Nov 2016, 08:03
Official

Dear Morgan

Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.

Regards

The Rawson Property Group Management Team