TS
T S

1 reviews | Active since Jun 2016

23 Jun 2016, 11:37

Terrible service

<p> I own a townhouse in Lyndhurst in the Havenhurst Complex .This complex is horribly managed by Rawson properties Edenglen , Ciara and her team .</p> <p>- Some owners do not receive their monthly statements , We are not sure everyone is paying their levies.</p> <p>- The levy statements are not reconciled correctly .</p> <p>- The trustees don’t receive monthly accounts to access how much we have in the bank account and the state of our affairs .</p> <p>- Our year end is 28 February 2016 , we are yet to receive audited financials </p> <p>- When you contact them they never respond even though they promise too</p> <p>- We contacted Lana and she was of no use </p> <p>- They act as though this property is theirs </p> <p> </p> <p>They are the worst </p> <p> </p> <p>Batu</p>

0
Replies (1)
Rawson Properties
Rawson Properties's reply23 Jun 2016, 11:44
Official

Dear Batu

Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.

Regards

The Rawson Property Group Management Team