Seresha Thortaram Poor Service Ex Rawson Ballito -Deposit Not Refunded

Poor Service from Seresha Thotaram who used to work for Rawson Ballito. She did not do any pre-inspection before handing over the house for rental. After the lease expired, Wilma Faul (The Rental Manager) did a final inspection, she found the property in good condition and told the landlord that she sees no reason to withhold the deposit. Seresha and the landlord objected to the refund being returned and brought up faults so that the deposit would not be returned. Roelof and Wilma Faul were helpful and tried their best to assist but Wilma said that Seresha did not do any pre-inspection, she used photos from August 2020 which was long ago and the landlord told them not to return the deposit. Seresha also blamed the Rawson agency for incorrect billing issues after she left and said many derogatory things about the owner of the agency. A bad experience, please be careful with your deposit and insist on the agent doing a pre-inspection before you take occupation.