Rawson Properties - Very Bad Service

I would not recommend them for 1st time home buyers. Their sales pitch I admit for the 1st viewing is on point. BUT Once you sign that OTP it's all downhill from there. Always an excuse for a 2nd viewing. A 2nd viewing give you the chance to check what needs to be fixed by the current owner. No customer communications / service through the whole process. 1st Time buyers have to figure all this out for themselves. You find yourself referring to friends and family to find out what is it exactly you are signing are agreeing to, yet your friends and family are not getting their agents commission. No help from agents at all. When you eventually move into your new home, firstly you not handed over all the door keys. Damages in the home is covered up by previous owner and not disclosed (no wonder why they don't respond to requests for 2nd viewings). No response from e-mail sent to Sales Manager. It's like once they have your signed OTP that's money confirmation in their pocket so they don't care afterwards. Yes they for sure tell you that once you sign that OTP that you are liable for their commission if you cancel the deal, but they fail to let you know ALL the damages that come with the property which.