PM
Pertunia M
1 reviews | Active since Oct 2015
30 Oct 2015, 10:39
Rawson,Pay me back my Refundable Breakage fee
I had to call Rawson properties after a month of my trip to Margate, I ask them to pay me back my R500 breakage deposit fee that was said to be refundable as per emails. It was only then that they asked for my bank details.<br> <br> They eventually paid me money after 5 days, in those five days I was calling and pushing. They Paid me R400 instead of R500 and told me \there were Broken glasses"which I have no knowledge of. I just want my money back"
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Replies (1)Rawson Properties's replyOfficial
02 Nov 2015, 07:38Hello mochidi,
Dear Pertunia
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Pertunia
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Rawson Properties's reply02 Nov 2015, 07:38
Official
Hello mochidi,
Dear Pertunia
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Pertunia
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
