Pathetic Service

We app**** to view a property. We explicitly told them we need to view the property before the end of the month in order to give a month's notice at our current residence. Before we could even view the property they said we had to give 3 months bank statement, 3 months payslips, ID, etc. On top of that they charged us R150 to do a Credit Check. All this before we could even go look at the property. <br> <br> After a lot of back and forth with the documents we were informed that the Rental Manager was busy with applications for the month of February and she would have a look at our application as soon as she was done. <br> <br> This is completely unacceptable. After making us jump through hoops with documents, making us pay for the credit check ourselves and then informing us that they are too busy too look at our application we still did not even get the chance to just VIEW the property. We then requested a refund if we could not view the property before the end of the month as that was our first and only request. We were then informed that we would not be able to view the property before the end of the month despite all the admin they put us through. Pathetic Rawson, not even an apology!!!<br> <br>