MR
Mulalo R
1 reviews | Active since May 2015
25 Aug 2015, 08:57
Paid for accomodation that does not available
I wanted a place to rent, and saw an advert online and paid application fee and app**** for the place. I was told my application was successful and I need to pay rent, deposit and contract fee in order to secure the place. After making the payment I was told the landlord is no longer renting the place. Now I am told I have to wait for more than 24hrs to get my money back. Money that I need to secure another place. The place that is no longer been rented out is still advertised on the web
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Rawson Properties's replyOfficial
25 Aug 2015, 09:13Hello rbmbl@,
Dear Mulalo
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Mulalo
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Rawson Properties's reply25 Aug 2015, 09:13
Official
Hello rbmbl@,
Dear Mulalo
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Mulalo
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team