1 reviews | Active since Mar 2016
NO RESPONSE
We app**** to rent a property for the 1st of May 2016. We had to pay a R150 application fee. This was mid Feb. We then heard nothing back for a week. When we queried we were told they needed additional information, which would of been good to know when we app****, we sent through everything and have still heard nothing! <br> <br> My lease has 2 months notice and I would like to have confirmation before I give in my notice, otherwise I am *****ed. And now because someone is too ****** lazy to sort us out we will be in breach of our lease. I would like my R150 back! It was pointless, would of been worth it if we got some kind of information. They also say that it takes 24 hours to hear back, I have heard nothing! Absolutely ridiculous. Will never use Rawson again! Was so excited to get a new place!
Dear Melissa
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,
Dear Melissa
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Best regards,