MP
Magdelena P
1 reviews | Active since Oct 2015
16 Oct 2015, 17:27
No feedback or response on emails
On 12/10/2015 I responded on an adverti*****t for a house via email. By 15/10/2015 I still did not get any response,so I send another email at 7:33 in the morning. By 11:00 there was still no reply. I got the agent's(Erika) number from the ad and phone her. She was busy with a client and took my number to phone me back. At 17:00 I still did not hear anything so I phoned again. I was told that she has a crisis. She has my number and will phone me. It is now a day later and still nothing.
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Rawson Properties's replyOfficial
19 Oct 2015, 08:36Hello mpavier,
Dear Magdelena
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Magdelena
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Rawson Properties's reply19 Oct 2015, 08:36
Official
Hello mpavier,
Dear Magdelena
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team
Dear Magdelena
Thank you for bringing this matter to our attention. The Rawson Property Group consists of independently owned and operated franchises. However, as a franchisor, we consider all complaints to be important and therefore one of our staff will be contacting you shortly to obtain further details and clarification, so that your issues can be addressed as swiftly as possible by the relevant franchisee.
Regards
The Rawson Property Group Management Team